If you aren’t updated to the latest version of Google Photos, it might be a reason for the bug. However, some other quick fixes might work for you as well that we list below: Fix 1: Updating the Google Photos application You can delete these files to fix the bug in Google Photos either manually, organizing them by the size, or using a terminal app and some commands to do it directly. Thus, the only purpose they serve is to obstruct other applications from accessing your device’s internal storage. Step 4: To obliterate your account, please click the ' Manage accounts on this device ' and ' Remove from this device ' icon. Step 3: Click the ' Use without an account ' option to log out with your Google account. Step 2: Tap the downward arrow under your account name. Zero-byte files are the ones that don’t have data stored inside them. Step 1: Enter Google Photos and hit the ' Menu ' icon. Reason for the bugĪ major reason for the bug is the presence of zero-byte pictures and videos from the WhatsApp backup stored in the device. To do so, Open Settings app on your device (not the Google Settings app) and tap Apps and then select Google Photos located in the list and then tap. However, if you are witnessing a problem, you can opt for some fixes. Normally, the prompt ‘setting up your photo library’ disappears once all the photos load successfully.Īlthough it depends on the Google photos backup size and your internet connection, the entire process may take around 5-10 minutes. The expected delay for syncing the media files saved inside the cloud is the standard delay. What is ‘Setting up your photo library’?Įach time you get Google Photos on a new device or log in to an account, the app takes a few minutes to show your videos and photos. These kind of bugs are quite common in Google Photos and that why in this article we are going to show you not one but three different ways to fix this issue. Google Photos is the home for all your videos and pictures, as the platform allows you to efficiently and automatically organize media files. Google Photos only takes a few minutes to retrieve all the photos as you set it up on a new device unless you run into the ‘Setting up your photo library’ bug.
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